Understanding the difference between fault and responsibility

Once upon a time, there was an important job to be done. Everybody was sure that Somebody would do it. Anybody could have done it, but Nobody did it. Somebody got angry about that, because it was Everybody’s job. Everybody thought Anybody could do it, but Nobody realized that Everybody wouldn’t do it. It ended up that Everybody blamed Somebody when Nobody did what Anybody could have done.

Chances are, you’ve heard this story before; perhaps your employer even has a copy of it hanging on the wall in the break room. Despite the tongue-in-cheek writing, the message is generally understood: nothing gets accomplished when people fail to take responsibility. When responsibility is abandoned, fault must be assigned—and it’s all downhill from there.

Leaders must learn to separate fault from responsibility. First, work to identify the real issue. Don’t look for someone to blame, and don’t try to assign responsibility to a person. Find out what went wrong without jumping to conclusions. Second, help create a solution. Nothing is gained, and much is lost when we argue and point the finger of blame at people who are on the same team as us. Skip the drama and find a solution that allows everyone to save face and move forward with a positive outlook. Third, be proactive as you move forward. Look for potential danger zones and do your best to address them before a crisis takes place.

Model responsible behavior and do your best to change fault from a shameful word into a teachable concept. As you empower your team with a deeper understanding of fault and responsibility, your cohesiveness and productivity will grow.

Neck Up Leadership brings together three nationally recognized leadership curriculums into one single source to help you get further faster on your leadership journey. Learn more at neckupleaders.com.