Compound Interest: Best of October 2024
Political rhetoric has reached a fever pitch, and connections to banking are part of the noise. That brings us to one of our top pics for this month:
https://www.americanbanker.com/news/for-these-two-small-banks-politics-is-big-business?fbclid=IwY2xjawGPSlRleHRuA2FlbQIxMAABHV-W9ucxr3yYkeE06jNtYVOb8aqoNVEeu6QH9DyTIoeFh3GH7j64Lxo-kg_aem_6papJ23s5z_GJnPAqhs3WQ
Next, we found an interesting conversation on loyalty in banking. Why do customers stay? Why do they leave? There’s some great insight here:
https://thefinancialbrand.com/news/customer-experience-banking/why-is-bank-loyalty-dying-listen-to-the-folks-around-my-dinner-table-182023/?fbclid=IwY2xjawGPSmxleHRuA2FlbQIxMAABHV-W9ucxr3yYkeE06jNtYVOb8aqoNVEeu6QH9DyTIoeFh3GH7j64Lxo-kg_aem_6papJ23s5z_GJnPAqhs3WQ
Third, we saw the first-ever redline order against a Credit Union—in the City of Brotherly Love, no less. Read it here:
https://www.americanbanker.com/creditunions/news/first-ever-redlining-order-against-a-credit-union-delivers-jolt?fbclid=IwY2xjawGPSptleHRuA2FlbQIxMQABHXGq6_OBUCrP9qkA7cAsgnnqBzLc8qyha4Th6brUGFJb-XP8CAJ_d5pR3A_aem_QCn72ts5aLzT8WTkxe8M1A
Finally, there’s a truly remarkable piece on the importance of empathetic leadership in banking. As certified trainers in several emotional intelligence areas, this strikes a chord with us! Read more here:
https://bankwatch.ca/2024/10/22/the-importance-of-empathetic-leadership-has-never-been-clearer/?fbclid=IwY2xjawGPSsNleHRuA2FlbQIxMAABHV-W9ucxr3yYkeE06jNtYVOb8aqoNVEeu6QH9DyTIoeFh3GH7j64Lxo-kg_aem_6papJ23s5z_GJnPAqhs3WQ